ORDERING & SHIPPING
Orders can be placed securely through our online shop and paid for by major debit and credit cards. Items are in stock unless otherwise stated and will be shipped within 1 to 3 working days (excluding Sundays). Please allow up to 5 days for shipping during busy seasons such as Christmas.
Our standard p&p charge is £1.95 per order regardless of order size or value. Orders are shipped via second class Royal Mail parcels and a shipping time of 2-3 days is average. If you need something shipped quickly please e-mail us and we will do our very best to assist you. Please note additional charges may apply.
We do our very best to minimise the use of single use plastic in our processes. We use reusable organza bags and tissue paper to gift package our pieces.
REFUNDS & RETURNS
If you wish to return an item you may do so within 14 days of the postmark. Items should be returned in their original condition. In the event that your parcel arrives damaged please e-mail [email protected] for assistance. We may request photographic evidence of damages in order to process a claim with Royal Mail. Return postage costs will not be reimbursed.
CARE & SAFETY
We recommend handwashing our products which really is a work of moments. Just a little dunk in some gently soapy water is all that's needed then reshape and dry flat.
ALWAYS check baby clothing and accessories regularly for loose buttons and fixings as these will present a choking hazard.
NEVER put baby down to sleep in our pieces as they are designed as daywear only.
NEVER hang organza pouches containing booties etc within reach of baby.